Please use the Support page or email us at I try before purchasing?.The Professional and Team licenses include ongoing conversion support.All license options include at least 30 days of the Premium support after the purchase.Free support is available before and after the purchase.If I need any help with conversion, can you help me? It does not send your transactions anywhere.It runs and processes your files on your computer.Import created file to Excel, Quicken for Mac, Intuit Quickbooks Online.Review transactions and click Convert to create a CSV/Excel file.How can I use QIF2CSV to convert transactions to CSV/Excel format?